No where on the BB site is a physical mailing address or contact telephone number. What is this information? It needs to be added to the website.
Maybe they’re hiding.
If you need to contact them then the email address is clearly seen.
email@example.com and you should get a reply in 24 hours.
Also I am sure the official emails have the address on them can’t remember if there was a telephone number.
I found this:
Our mailing address is:
4141 Nautilus Dr
Miami Beach, FL 33140
A little more digging and I found this phone number: 305-809-6698
We’d be more than happy to provide our mailing address if someone wanted to mail us something (we give it in tech support emails if someone needs to send their BeatBuddy for repair/replacement). It should be noted that anything you want to send us, should be coordinated first via email firstname.lastname@example.org or email@example.com
The phone number is to a nameless Google voice mail… and “apartment” 2E? Wow…
Very often the team should depart to different countries to deal with issues like manufacturing, packing, etc. So most likely there was no-one to answer your phone call.
Using an e-mail is the most definite way to get in touch with support.