BB loses intro?

Hi! My BB seems to, fairly often, stop playing any of the intros and a power reset doesn’t always fix it straight away. Anyone know why this would be? I do not have intros turned off in setup, it will change to this behavior mid-set randomly. Sometimes powering off fixes it, other times it does not. I have current firmware and the complete catalog installed. However, it also did this with the base catalog card installed.

Thanks!!!
Michelle

A couple of things to try:

Download, unzip and install a fresh copy of the firmware using your computer SD slot reader.

Reset your pedal setting to default.

You could also try either a new SD card or reformatting an existing card.

Make sure the card is firmly and squarely seated in the pedal.

If these steps don’t work, please contact support@singularsound.com

Please let us know how you resolve your issue.

Thank you!!!

I did all that and it was still wonky, however, I found when I was working on the project on my PC that one of the music files was missing some data. So hopefully if I reload the complete collection onto a clean card and start from scratch it will fix the issue! I will update when I’ve had a chance to fully test it out.

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