BeatBuddy all of a sudden developed audio cutting out intermittently

BeatBuddy Help, Questions and Bugs
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Dear BeatBuddies & support@singularsound.com

My BeatBuddy sadly all of a sudden developed a audio cutting out issue intermittently … I have the BB since 2017 & it was working all those years without a fail … since a couple of days ago I have the BB audio cutting out (very low & thin audio can be still heard) while playing & then suddenly out of the blue kicking in again - this can run from seconds to minutes … sometimes right from the start the audio is gone (with a very low & thin audio barely heard) … I checked already the usual culprits - i.e. cables … downgraded to 4.1.4 & up again to 4.1.6 … opened to see if internal cables have un-seated - all good & tightly seated … I have already used Deoxit on the connectors to ensure good contact … still intermittently same problem … this issue also applies to headphone output … any advise is very much appreciated as I’m very dependent on the BeatBuddy (I have a BB2 on order but understand that this is still weeks or months away from delivery) … I’m in the UK & not aware of a repair shop to go to?

Cheers,
Wolf

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Honestly, eight years of use is already quite impressive, especially with intensive usage. While waiting for the BB2, you might consider exploring second-hand options. Alternatively, you could purchase a new one from Amazon, try it out for up to 29 days, and return it if it doesn’t meet your expectations. Just a few options to keep in mind.

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re-furb option if all else fails: BeatBuddy: the Next Generation Drum Machine Pedal | Singular Sound

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Hi Wolf,

For further assistance, please send an email to support@singularsound.com with all the details of the issue, and our team will be happy to assist you.

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Cheers @DanielSingularSound, I’ll update my original post to add support@singularsound.com