Black Screen Heeeeeeeelp!!!!

Hi :slight_smile:
My BB lost power during the firmware update.
The screen is black….

I got some files from support but in the instruction it says dmg file?

I can’t find the recovery Dmg in the attachment? :slight_smile:

i am on a mac OS sierra.

Anyone?? :))

Best regards
Robert :slight_smile:

Please see the Conversation I opened with you.

Hi, Robert. Please check your forum inbox for a Conversation I started with you.