black screen

info i was putting on the latest firmware and got the black screen have tried every thing from the forums from what i understand i need a image file for power setup to put on the sd card i haven’t bin able to find it all the files have errors when i try to download it or something else to try thank you for any help

If you’ve tried following the steps from http://forum.mybeatbuddy.com/index.php?threads/general-disaster-recovery.7774/ and it still doesn’t work, you will need to contact Support.