Fading volume levels

Aeros Loop Studio
1

I have a great luck using the big buddy with my duo, unfortunately every once in a while, the drums will get either extremely soft, or completely fade out while the songs play. Sometimes it’s when I change to one of the main beat, other times it is just randomly in the middle of a part that is playing. It doesn’t happen very often, and I can’t seem to reproduce it At will. I don’t know if the unit is defective, or if it is a software or firmware issue. I really need this to work, so please try and respond ASAP.

Thanks!
Bassman46

2

Although you say its happening randomly try as best you can to isolate the issue as it could be anything along your signal chain:

  • BeatBuddy pedal power supply (make sure you’re using the one that came with the pedal)
  • firmware (try downloading and reinstalling; consider regressing to 1.8.5 or 2.0.4)
  • BeatBuddy itself (if in your tests you determine it is the pedal, contact support@singularsound.com)
  • if it’s happening when you’re playing the same song or using the same drum set, that could be the issue
  • output cables from your pedal to your amplifier or mixer (try switching the cables)
  • mixer
  • cables between mixer and amplifier
  • power amplifier
3

This also happened to me at a gig recently. We have rehearsed with it a lot before and since and it hasn’t happened again, but I am still worried that it could happen live again.