Hi I am running Windows 10 and when I launch BB Manager, I see the menu with the pedal icon for one second and then nothing. Any hint as to what is going on ?
Thanks
Try running it with Admin permissions.
I did (by right clicking) with the same results…
Here are some tips you can try out, How to stop Windows 10 from closing programs without warning
My other programs work well. It’s only the BB manager that fails after appearing briefly. Did any of you ever get any help from Singular with say TeamViewer ?
I’ll say it just because…did you try rebooting your PC?
Yes I did.
Persist
What do you suggest I do to fix this ? I would like to get up and running and install a few beats package soon.
Since it sounds like you’ve pretty much tried everything other users have suggested in this thread (with the possible exception of contacting Support), I can only think of using Windows to completely uninstall the BBM app, reboot your PC and then downloading and trying to install a fresh copy of the app from Singular Sound.
I was having issues with it closing out and this is exactly what I did to fix it. Deleting the app then reinstalling solved the problem for me.
Done.
Tried that 5 times so far. No show,
Good luck. Support should be able to help you sort it out. Let us know what gets you up and running again.
Persist
I need your help. No luck so far. Seems like some versions of Windows10 are problematic.
If I buy the complete premium library, I can download the whole thing and transfer the songs on a blank SD card. If I don’t want to clutter the menu too much on the BB, do you know if the different packages are well identified so that I can delete some beforehand before I do the transfer ? For example, is it easy to see the AC/DC folder or is it just numbers ?
That way, I could get the beats I want and not need BB manager until I straighten the situation.
Thanks in advance.
If you have not been in touch with Support, you really need to do so.
I’ve sent you a PM. Please check your forum inbox.