New Beatbuddy - No sound

Just opened the box, plugged in the SIM card, plugged in the power but no sound! Screen shows it’s playing. Any ideas?

If this is a brand new BeatBuddy, this is probably a known issue.
Please follow these instructions:

  1. Delete everything on the SD card (do not format the SD card).
  2. Download the ‘SD Card Backup’ file:
  3. Unzip all the content, and put the extracted files onto the clean SD card. In the SD card you should now see 4 folders and 1 file - DRUMSETS, EFFECTS, PARAMS, SONGS and the file named HASH.BCF (If you do not have an unzipping program, you may download a free one here:
  4. Your SD card should be ready for use
  5. If you are still having issues, please contact Support at
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That did it! Thank you!!!

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