Not getting accent hits on footswitch

I went thru BB and programmed the footswitch to give me accents (like we all see on the videos) and not getting any sound… the right switch is working (on and off) but the left will not give me accents… It will do other commands. Any info would be great… Thanks.

Are you using a TRS cable (two black circles on the metallic portion of the cable)? That is what is required…

yes, of course, Im trying to download the accents into my bb software. Do I need to do this in order to get accents?

How do I get accents to work? should they not be ready to use when plugging in footswitch??