Problem with Updating Firmware

Hi all, I attempted to update the firmware on my BeatBuddy for the first time and while trying to paste or drag the 5 downloaded files to the SD card, I get the following error message:

“The operation can’t be completed because one or more required items can’t be found.
(Error code -43)”

I didn’t try to drag/paste the files into another folder…I attempted to drag/paste them into the main SD card folder. Any solutions or advice is greatly appreciated. Thanks.

  • Check that SD card is unlocked
  • Use the computer SD slot reader—not the USB cable connection method
  • Delete the files and folders from the SD card by dragging them to the Trash or Recycle Bin and empty the Trash or Recycle Bin
  • Download and unzip the firmware file (yes, do it again)
  • Drag or copy and then paste the firmware files and folders to the top level of the SD card. They should not be within an enclosed folder.
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Downloading and unzipping the firmware files again seemed to do the trick. Thanks much.

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