My pedal has died after 18 months and I can’t book any shows because I’m now dependent on this pedal. Of course I tried multiple adapters and wall plugs, etc. I’ve been doing this equipment stuff for over 50 years.
I got a very quick reply from tech support suggesting I try a new adapter…duh. Not the problem and I asked for information on the fastest way to turn this around and that I had no problem with any charges… and now I can’t seem to get a response.
I hope they are just busy, but has anyone had to send a pedal back for repair or replacement???
$300 is a lot of money for a disposable pedal… I hope that’s not the case. I actually paid $350 mine out of the second production run. Obviously I’m going to need to keep two on hand so I don’t find myself unable to work.
Hopefully this will work itself out but I’m getting a little anxious. If I know there is a process to get the pedal fixed or replaced I would go ahead and order a second pedal ASAP.