Unable to enter Settings

#1

The manual says that pressing down on the Drum Set and Tempo pots simultaneously should enter the Settings menu. This doesn’t work on my BB - the Drum Set pot doesn’t seem to do anything when pressed anyway - appears not to move as much as the Tempo pot. Am I missing something or is this a fault? Does anyone else have this problem?

#2

Volume knob is not able to pressed (only rotated). Other two knobs should be able to be pressed. If this isn’t the case, you need to contact support at contact@mybeatbuddy.com. I would recommend making a short video showing the problem in order to help our support guys identify the problem. Thanks for your understanding!

#3

Thanks for the reply - I don’t mention the volume knob - I know that doesn’t press down. Anyone else with this problem?

#4

Ok - an update to my previous gripe: I managed to get into Settings by putting the heal of my shoe on the two knobs in question and adding a little pressure while at the same time gently wiggling my foot. This eventually brings up the Settings menu - and seeing as I won’t need to do that too often I guess I can live with that. Try as I may I cannot get it to work with pressure from my fingers.