Unable To Export To SD Card

BeatBuddy Help, Questions and Bugs
1

Running on Mac with Big Sur 11.6 and had the same problems that the others have had. I deleted and reinstalled the BBM app and did the Malware Protection Override, so the BBM app appears to be working. My problem now is, I cannot export to the SD card. It used to see the card automatically when I went to export the project; now I have to select the location manually. When I do, I get the error message " Destination file already exists (/Volumes/BEATBUDDY/DRUMSETS)
What would you like to do?" I’ve tried both the Delete First and Skip options but the pop-up just returns immediately. I haven’t been able to find the fix in the forum. Can anyone help?

2

For some reason, Big Sur might be losing track of where your project is mapped to in the BeatBuddy Manager (BBM).

Try this:

  • Insert SD card in your Mac SD slot reader or your external USB SD card slot reader (do not use the pedal connected to the computer via USB method)
  • Select all contents on the SD card and delete (do not use Disk Utility Erase)
  • Empty Trash
  • In the BeatBuddy Manager (BBM), check for the location of your project—it should be located in your ~user/documents/bbworkspace/user_lib/projects;
  • If your project is not in that location, you’ll have a lot more work ahead of you (you should probably PM me for additional help)
  • If it’s in the correct location, then check that all of your songs are present in your folders and that your drum sets are present and play correctly;
  • Use the BBM Tools - Set Workspace Location and navigate to the location of your user_lib/projects folder and press Open; your project should open;
  • If these last three steps are still good, use the BBM File - Export - Project to SD card and it should export your project from your BBM to your SD card.

If you’re still having problems, please PM me or contact Support, support@singularsound.com

Please let us know if this works or how you resolve the issue.

3

Thanks Persist. I got to the point where I export the project, and I get the error, " Unable to create destination folder /Volumes/BEATBUDDY/DRUMSETS
What would you like to do?
The options are just to retry or abort.
Just realized I don’t know how to PM someone. Sucks getting old…

4

Click on my avatar (icon) within this thread and click on Message, type your message and press Send.

5

When I click on you avatar it just tells me your public profile is hidden. I don’t see the option to message anywhere. Sorry, didn’t mean to open up another can of worms.

6

I just PM’d you

7

unable to download bbm on imac

8

Which macOS version are you using?
Are you having trouble downloading or installing?

Have you tried the steps in this link for your macOS version?