If you are having issues and need help, please post to the Technical Support forum.
Provide as many details as you can e.g.,
- Mac or PC and which version of the OS you are using;
- Identify the BeatBuddy Manager version, and;
- Firmware version;
- Describe as clearly as you can what the symptoms of your problem are;
- Describe the steps you’ve taken to fix the problem;
(NOTE: simply stating that you are “using the latest version” does not help)
After you’ve posted to this forum and while you are waiting for a reply, use the Search function for terms that describe your problem, such as “bricked pedal,” etc.
If you are absolutely dead in the water, send an e-mail to support@singularsound.com
Your problem can be resolved. You just need to be patient. And one last thing: if your problem gets resolved, please follow up to your original post and let us know what was wrong and how it was fixed.