Aeros Gold Record button rubs and gets stuck (SOLVED)

Aeros Loop Studio Help, Questions and Bugs
1

The record button on my Aeros has been rubbing in it’s housing really bad and has become almost unusable. Does anyone know if there is a way to fix this?

2

If it’s still under warranty and you bought it in the U.S., contact support@singularsound.com

EDIT: The reason I suggest this is because if you are still covered by the warranty and you damage the switch from trying any of our suggestions, it might cause problems getting your pedal replaced.

If you bought it outside of the U.S., you could talk to the dealer you bought it from.

If you are no longer covered by the warranty, make sure there are no burrs on the nut that fastens the switch to the body of the pedal and if there are, clean or remove the burr or rough spots. Put a very tiny amount of Deoxit F5 along the shaft of the switch and work it it by exercising the switch; if you can’t get Deoxit, you can try applying a very thin amount of lubricant on the shaft using a toothpick.

Let us know how it gets resolved.

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3

Thanks Persist, I think I am still under warranty within the US. Jay at support suggested Deoxit too so I ordered that and gong to give it a try. Will let you know how it goes.

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4

The Deoxit did the trick. The action on the button is now smooth as silk. Huge thanks to Jay in support for the suggestion. I am really relived to not have to send my Aeros in!

5

I’m having the same problem. The bottom/right footswitch is sticking (more like “grinding”) against the sleeve it sits in. Any other solution besides detoxit? Nothing seems to help. Ruined my last performance.
Thanks in advance.

6

Never a good sound when there’s grinding. If it was doing this when you first got the pedal, it could be an issue with the switch; if it started recently, it could be dirt or sand. Some things to try:

  1. If you’re still under warranty, contact support@singularsound.com and see if there’s anything they can suggest. If not,
  2. Turn the pedal upside down and tap the side of the pedal to dislodge anything.
  3. Use a vacuum to draw out whatever might be stuck in between the shaft and sleeve; put the nozzle flat against the body of the pedal to get as much suction as you can.
  4. I would probably not use compressed air as it might force whatever is in there deeper. Likewise avoid any wet lubricants.

Let us know if anything helped. If not, there’s another step you could try but only if you’re not under warranty. Please DM me and I’ll provide the instructions separately.