Hello
I have Aeros with firmware 4-2-4 and when I record sounds, after a short time Aeros restarts and remains unable to re-enter, making restarts, which do not enter the program.
I have disconnected him in one of the reboots, the BB midi and he has re-entered the program.
I have gone to updates and I have made diagnoses, to see if they have been sent to Singular Sound.
I am having that problem.
I have recently bought it and I am testing it.
What I can do?
Thank you very much
Hey there, having some trouble understanding exactly what is going wrong, please write to support@singularsound.com so they can maybe better understand your specific case,
Thank you for reporting!
If you are referring to a random reboot, this happened to me recently: after about 5 mins of playing on one song it suddenly rebooted. One thing I noticed though was that I had a power supply that only provided 300MA at the time and the Aeros requires at least 360MA. I am not sure whether that caused the issue. I have now set the power input to 500MA and as yet it has not repeated the issue but I haven’t really tested for long enough yet to be sure.
Hey there, the minimum the Aeros can run on is 350mA but 500mA is safe too!
Yes, under-powering the device could cause several issues when in use
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