Backing Tracks Playing as White Noise

I just got my aeros loop station this week and tried loading some backing tracks tonight. I have followed the steps and the file shows up in the song but it is just white noise and loud. The tracks are 24 bit 44.1 wav files and play fine on my computer (They will also play fine off the actual SD card directly when plugged into my computer). They also show up and load in aeros fine as well. I have freeform active and sync tracks off. Am I missing something?

Hey there,

Please forward a video of what you mean to including any relevant files, we cannot reproduce this issue

Thank you