Hi. I have a second hand bb and footswitch and have updated the firmware to version 4.0.1 and I don’t seem to have the option of Pause/Play only Pause. The word BEATBUDDY is in BOLD brokenuo letters on both. Cannot add a picture here?
Please update your BeatBuddy firmware to the latest version, 4.1.7, using the instructions below, and let us know if the issue persists.
Firmware update instructions: https://www.singularsound.com/pages/firmware
There are four releases of the BeatBuddy pedal. The first three differ only in the aesthetics and the fourth one is the BeatBuddy 2 which is vastly different than the BB1.
- The first one has what you described as the bold and broken font BEATBUDDY.
- The second release has a solid font BEATBUDDY.
- The third is the 10th Anniversary pedal and it’s all black with gold knobs.
- The fourth is the BeatBuddy 2.
The remote foot switches are slightly different in that the first release had latching switches and the latest two-button release (Footswitch+) has momentary switches that are much quieter when pressing (they don’t clack); they also add more flexibility to take advantage of all of the latest firmware features.
I think your problem could be not having the latest firmware version on your pedal and possibly using the remote foot switch with the latching buttons. As mentioned, the latching buttons will not provide the optimal functionality of the latest firmware.
You should probably update to the latest firmware version (4.1.7) for the BeatBuddy 1. I tried to download it from the Singular Sound support page but the link does not seem to be active (@BeatBuddy_Support). I’ve enclosed the 4.1.7 version that I have:
BB1-4.1.7-RC1.zip (409.3 KB)
If you have the old remote foot switch, you have a couple of options: you can email Support Support, support@singularsound.com and see if they’ll offer you a discount on a trade-in or, if you’re handy with a soldering iron, you can replace the switches with the momentary type. Search the forum for Carling and it should still have a link.
If you’re having trouble attaching an image or photo, you can zip and then add it to your post.