BeatBuddy no output signal or headphone signal

Has anyone had the all of the sudden issue of no output signal from left/right mono and headphone jack? My pedal was working fine and now this. I have firmware 3.8.0. I also recently upgraded with the 2020 premium library package.
Any thoughts out there?
Thanks!

Does the volume level display as you rotate the knob or the side wheel? If this happened after your firmware update, you might want to download and reinstall to see if this helps.

Beyond making sure your patch cables aren’t bad, contact Support support@singularsound.com