Hi,
I just installed the beatbuddy plugin. When I opened Cubase 12 pro I immediately got a pop up message that said that the plugin was on the blocklist. I removed it from the blocklist, but when I try to load it on a instrument track the program crashes immediately. Any ideas how I can solve this problem?
Here is some information about the PC on which the plugin crashes:
| Edition |
Windows 10 Pro |
| Version |
22H2 |
| OS build |
19045.4894 |
|Processor|Intel(R) Core™ i5-3570K CPU @ 3.40GHz 3.40 GHz|
|Installed RAM|8,00 GB|
|System type|64-bit operating system, x64-based processor|
Hello,
Thank you for reaching out! Please also consider contacting Cubase, as the issue might be related to their software. Additionally, you can send us the logs at support@singularsound.com, and we can take a look.
Thank you!
Relevant Logs
- PC location
- Find the VST3 file (“BeatBuddyEmulator.vst3”) in " C:\Program Files\Common Files\VST3" folder
- Find the BeatBuddy-Drumset library (“BeatBuddy-Drumset-x86-v0-0-5.dll”) in " C:\Program Files\Common Files\VST3"
- Logs: C:\Users\XXXXXXX\AppData\Roaming\Singular Sound
BB Emulator is frequently crashing in Cubase 14. Opened Support case with Steinberg. After review of logs and system, identified issue as the BB Emulator. Please advise.
ThinkBook
Lenovo 12th Gen Intel Core i7-1255U 1.70GHz
64Bit OS, x64 based processor
Edition: Window 11 Pro
Version: 24H2
OS Build: 26100.2894
Thank you for reporting this issue. I’ve forwarded the information to the dev team for review. Any updates from them will be posted here.