And a huge thanks for them going above and beyond anything I expected.
I had a noise issue with a pedal I bought from a guy (original owner) not sure if he knew about it or not, however it had a high level of background hissing noise even at moderate levels. I spoke with support about it and after trying all the tests they actully agreed to replace the unit with a new one! I was truly astounded (in a good way!) The original was bought by the guy in December 2015 so under our warranty laws (Australia) it was well past the obligatory time.
I just wanted to publicly post my sincere thanks and appreciation and to state I have never received such support from a manufacturer (for anything really) . Singular Sound really did go (voluntarily) way above what was expected. This is one of those extremely rare times that I can honestly recommened contacting a support team if you have issues! (The only other I can say this for is Brad from Cantabile)