Hi , yes it will be no problem if you email support@singularsound.com , the link is in above post by persist.
Jay will most likely want you to send your Beatbuddy back and they will ship a new one , he will supply address and info you need.
I tried to get them to just send me a few switches but he said this was not an option for some reason , also i guess they want the switch for analysis , this does not seem to be a common problem at all , oddly enough because i think it is a weak switch when looking inside , it may become a more common problem over time , i suspect it will.
I have since tracked down the switch myself , as an altunative is hard to find the right size length thread type etc…
The switch is also out of stock most places , i will be getting spares though or find higher quality one that has same dimensions , my whole $8000 worth of guitar rig depends on this switch not failing.
Switch :
Taiwan Alpha SF 12011F-0202-20R-M-011 DPDT
This is the momentary version…hence the M…not L version which is latched switch.