Doesn't light up.

#1

So brand new beat buddy arrived yesterday . All excited until I plugged it in. It doesn’t light up or do anything. I sent a email to support this morning but no response yet. I sure would like to be able to use this thing. Can anyone help?

#2

You could try another power supply, just make sure it matches the required specification or test the powersupply with a voltage meter. There are some people here who have had similar problems and the issue was the power supply.

#3

Thanks for the response. I checked with another power supply and the unit works. So now I just have to see if support will send me a new one.
Thanks again :mrgreen:

#4

That’s a relief, pleased I was able to help.
I’m sure they will send you a replacement PS.