Doesn't light up.

So brand new beat buddy arrived yesterday . All excited until I plugged it in. It doesn’t light up or do anything. I sent a email to support this morning but no response yet. I sure would like to be able to use this thing. Can anyone help?

You could try another power supply, just make sure it matches the required specification or test the powersupply with a voltage meter. There are some people here who have had similar problems and the issue was the power supply.

Thanks for the response. I checked with another power supply and the unit works. So now I just have to see if support will send me a new one.
Thanks again :mrgreen:

That’s a relief, pleased I was able to help.
I’m sure they will send you a replacement PS.