Firmware nightmare

[David1]

i interrupted a firmware update and now my beat buddy looks dead. i did see on the forum a repair for this however i cant seem to download the rar file. it wants me to go through dropbox but still i cant unwrap it. i have contacted the tech department but i havent got a reply on that issue yet. what can i do? Ps I’m sure its my fault but im going crazy trying to fix it

[ghostofweedon]

Is this the post you’ve tried to follow?

General Disaster Recovery

If you ever need to do a fresh install to recover from problems, here’s the process if you have custom songs or setlists you’ve created, use the BBM to export your folders to your desktop delete the BeatBuddy Manager (BBM) from your computer and confirm that that the bbworkspace folder has been deleted (to include all instances or duplicate folders of the bbworkspace folder) download and install latest version of the BBM for your computer’s operating system from https://library.mybeatbuddy.com…

[David1]

No it gave me two files to download and a u tube video to follow. ill try that tomorrow thanks

[ghostofweedon]

If you’re following this post

Pedal does not power on

If a firmware update is interrupted (e.g., power supply is disconnected before the update process completes), the pedal may appear to be turned off and can’t be powered back up until you apply the instructions below. Some users report that unplugging a bricked pedal for a few minutes and then plugging it back in restores power. Your mileage may vary and if it does not work, then move on to the next steps for your particular computer OS. These are instructions for Windows and Mac users on how t…

A direct download link to the RAR file (if you’re following the PC instructions) is

https://www.dropbox.com/s/mvyek5l62xawznu/EMPTY_PRODUCTION_SD.RAR?dl=1

(changing the dl=0 to dl=1 at the end of the link means it downloads directly instead of taking you to that listing page)