Headphone output not working

I just received my Beatbuddy via mail. Pumped to use it. Plugged it in and ran my cable from the headphone jack to my system and got nothing! Everything is working correctly, but no sound. Yes, the volume is turned up! Changed the cable out, tried headphones, and even double checked the system input to make sure that wasn’t it. Any ideas what could be going on? I re-installed the SD Card files also just to make sure they weren’t corrupted, still no dice.


I know you said the volume was turned up but just in case are you refering to the mechanical volume wheel for headphones on the side of the beatbuddy not just the volume knob under the screen.

Yup, that was it! Thanks for pointing out the obvious solution :slight_smile: