Hi guys. So Ive loaded some new beats into the sd card.placed them into the beat buddy. i can see all the beats I’ve created on the beatbuddy screen but i can’t start playback of the beat with the main pedal. In fact, i can’t play ANY beat, not even the ones that were stock standard!
Okay, @Luke Thomas, let’s try to figure this out.
Are you having issues with the software or the pedal itself?
Can you please make some photos, illustrating your problem? A short video would be the most useful.
How do i add video?? It wont allow the extension
Just upload it to some site like Youtube and put a link.
Heres another one.
https://www.youtube.com/watch?v=cVvRdEQmvFA
@Luke Thomas, thanks for the videos! This definitely looks like a hardware problem. Please contact support directly at contact@mybeatbuddy.com, they will direct you on how to get a replacement pedal. In your e-mail, please link them either this forum topic, or your videos.
Thanks for your time, and sorry for inconveniences. Shit happens at times 
Thanks for that Daefecator. Ive already sent them an email 2 days ago but no reply.Ive attached said video too
We were extremely busy at Frankfurt Musikmesse at that time.
I think you will get the response in a day or so now after we are done.