Intermittent LOUD Popping Noises when switching between song parts

I recently got a new Aeros Loop Studio with the Gold switches/buttons, but have encountered the following problems:

  1. It makes an intermittent LOUD popping noise when it changes from one song part to another. (Scares the crap out me and probably will blow out my speaker and/or eardrums. Yes, it’s that loud.). This is, by far, the most serious problem listed here.

  2. There’s a strange noise artifact (a little blip, if you will) that can be heard at a loop seam, where the end and the beginning of the loop connect. Makes the pedal unusable for anything quiet you’re trying to play. You can really hear it when the loop fades at the end of a “song”. Seems Aeros has problems at their loop seams. I’m running firmware version 5.2.1.

  3. Running in 2x2 song mode: Occasionally, a track gets deleted for no good reason, but the overdub on the track is still heard! The waveform is still rendered on the screen, however. Seems to be related to the following workflow: Record a track on the first song-part, then add an overdub. Then record a new track on a second song-part. Then switch back to the first song-part but now, one can only hear the overdub from the first track!! The main track on the first song-part has been corrupted or suppressed somehow. What a drag!!

I just picked up one of these and it has so much potential, but these problems make it entirely unusable. I’ve read on the support forums here that Point 2 above is supposed to be fixed with the most recent firmware update, but it’s definitely not fixed for me and I have the latest and greatest firmware update which I believe is v5.2.1.

I also read that Points 2 and 3 might be related to running an external MIDI clock with the Aeros, which is what I’m doing, but I still haven’t found any definitive answers.

I’m using a Disaster Area Designs SMARTClock (v3) pedal as the master. It’s connected to the Aeros via a 5-pin MIDI cable. The Aeros then sends the MIDI signal to a Strymon Timeline Delay. I need my loop and delay times in sync with each other.

Thanks for your help.

Sincerely,

Gabriel Perry
www.flupe.com

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Hi Gabriel,

I see that you reached out via email (support@singularsound.com). Let’s continue the conversation there!

Was there any resolution to this issue? I am having this intermittently with my aeros also

Which issue, skw? I posted 3 above.

And, no, no resolution on any of them.

I am having the popping one intermittently… not every time, not every song, but when it happens it is pretty loud!

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I’m sorry to hear that. Personally, I think the Aeros is susceptible to static electricity and I may just hold more charge (in my body/clothes) than others. What can I say? I have an electric personality. :wink:

At this point I’m looking into options that can manage static electricity like anti-static carpets and mats. I’m still researching this, but I think this is the path I need to go with moving forward.

Check out: www (dot) americanfloormats (dot) com/esd-anti-static-carpet-mats/

I’ve got a couple of questions for you:

  1. How big is your rig? My board is rather large.
  2. Do you live in a dry climate? I do.
  3. If you do live in a dry climate, are you running a humidifier in your space? I am.
  4. Are you running a stereo rig? I am.
  5. Are you using as much isolated power as possible? Stay away from wall warts as much as possible. I’m not using the Aeros power supply, I’m using a Cioks to power the looper.
  6. Are you using MIDI on your board? If so, how so? I am.

I’ve also propped my board on hockey pucks (rubber) and I’ve put black electrical tape on the Aeros’ switches. This helps, but it’s not a complete solution.

I’m also using a MIDI thru box now. I’m trying to avoid daisy chaining my MIDI signal as much as possible. My current MIDI signal is as follows: My Disaster Area Designs SmartClock Gen 3 pedal is the master MIDI clock. I’m sending clock signal to the MIDI thru box via a 5-pin MIDI cable. From the thru box I link to the Aeros. The Aeros does not send MIDI to any other pedal. From the thru box I link to my Strymon Timeline delay. The Timeline then sends MIDI clock to a Strymon DIG. Finally, the SmartClock is also sending tap signals (using a regular mono patch cable) directly to a Keeley HALO delay. All of my delays and the Aeros are in sync with each other which is killer.

I’ve spent significant resources ensuring my pedals are using isolated power sources. I have great patch cables, Evidence Audio SIS cables. I haven’t had these loud popping noises until I introduced the Aeros system into my board.

If you do only one thing, put black electrical tape on the Aeros’ switches. It’s not pretty but it will help.

Please write back; let’s continue the conversation. Tell me more about your system.

Take care, friend.

~gabriel

Hi - thanks for detailed response. I am also using CIOKs for power. I use midi - Ipad/Onsong sends midi command to BB, then to MM, then to Aeros. Board is pretty big (also have Hx stomp, Elite audio stomp mix 4, harmonizer, Singular Sound footswitch and another ext footswitch for the HX. I have another looping gig this week and I think I had gotten the pop sound there last time…I think maybe you are on to something with the ground isolation and/or static build up since in my experience only happens at most twice a show and only certain places… can play for hours at home with no issue.

if it is a static build up thing, I wonder if there’s some easy way to discharge that once in a while before the pops happen?

Please LMK if you figure anything out - thanks!

I have it sometimes, although I use the Maestro for midi, I don’t really use the switches on the Aeros itself. The Maestro is on a separate mat, so not near another device!

I had an Aeros in 2023 and returned it for this reason. It had so much potential but mine was unusable. I just ordered a new Aeros Gold so fingers crossed that it doesn’t have this issue.

Hi jxsh. So, your Aeros was popping like crazy? And they accepted a return? Can you provide more details?

I purchased it through a 3rd party so the return was easy.

Sadly I just received another one today and it is popping and also some overdubs are not working. I don’t have time for this so I’m returning it and will continue using my old set up. This is my 3rd and final try with Aeros.

I have the same issue. Out of sync after turning it back on, Silent spots, loud pop. Not sure what the problem is. I’m new to this, so I’m not sure if it’s me on the aeros. Sorry to hear you have the problems, but now I know it is not just me. Thanks

can you post some videos about your problem ?
I have it, but really rarely

Gotta admit that I’m not suffering the AEROS issues that many users are reporting.

Don’t know if it has anything to do with my configuration as it’s pretty organic. By that I mean that I’m using the PSU that came with it and running my guitar thru it to my amp. I might on occasion put the Maestro and a Stomp XL in the chain but that’s the exception rather than the rule.

Does anyone know if there is a built in loop boundary crossfade? This is something most loopers have to smooth out the loop points. Without this you get audio “clicking “ at the loop point. The Aeros definitely seems to suffer from this.

There is. The following seems to imply this (you could probably find clearer confirmation with a more extensive forum search than I have time for):

It just made that pop. It happened when it got to the start (red)bar of a prerecorded song. Also, not sure what causes this to happen, but a couple measures before the end it goes silent. The waves show but no sound. What am I doing wrong? Help!!