Lines on screen display..

Hey!

I hope all is well and you are having a good day!

I bought the beatbuddy pedal in July and have only used it five or six times with lots of success… however, it remained unused for about a month before I went to use it today, it played for about 30 seconds with everything working no problem, but when I clicked on the pedal to stop and then navigate through the menu, the screen froze and then appeared with black and white lines running across it… I switched it off at the power in the hope that it would rectify the situation but to no avail…

I took out the SD card and have applied the latest firmware to it, but alas, no joy with the screen… the thing is that it still plays when using the pedal BUT the screen is just lines and I have no way of seeing what is happening…

Please please help!!!

Thanks a lot!
Tim.