Lost loop parts without BB

Hi there,
When I load a song on my Aeros and hit the play button, recorded loops play incompletely. Meaning that several measures of my loops are missing, perfectly in sync, but incomplete. Only when I start the song with the Beat Buddy, the loops play completely. Strange.
Has anybody encountered the same problem?

Hey there that’s really odd!

Please take a video of this happening and send this to support@singularsound.com with more info like the current version you’re on, and if possible if you could send us the song in question so we could look at it.

Thanks for reporting!