Having a problem with fresh out of box midi maestro, hope someone can help:
-
Tested midi maestro with beat buddy and upper right button does not work for any of the functions. All the other buttons work.
-
Updated firmware and same result.
-
Tried a different midi cable with same result.
-
Tried to use it with Aeros, but could not get into Aeros mode because upper right button does not work. ![:frowning: :frowning:](https://forum.singularsound.com/images/emoji/twitter/frowning.png?v=12)
If you bought it directly from Singular Sound, it is covered under warranty. Contact support@singularsound.com
If you bought it new from another vendor, you’ll have to work with that vendor.
If you bought it used from a private party, you can try to negotiate a return.
Some other things to try:
- clean the switch with compressed air;
- treat the switch with DeoxIT Contact Cleaner;
- delete and reinstall the app on your phone and then reinstall the firmware and Default Mode to the Maestro.
Let us know how you get it working again.
I was tired of messing with it, and didn’t think I should have to go through that, so I just returned it and bought another had it shipped 2nd day.
1 Like