New BeatBuddy - no SD card message

Hi:

I just powered on my Beatbuddy for the first time. The SD card is inserted BUT, it appears like it is in crooked and I can’t seem to insert it so it looks completely straight.

When it powers up, it just is able to play the Blues 1 drum song (assumedly this is in memory).

Can someone advise, please? Thanks!

Regards, Paul

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