Newbie - Midi sync cable

I am trying to get my BeatBuddy to play nice with my Boomerang. Both devices are freshly updated but when I have the BeatBuddy proprietary midi cable plugged in the BeatBuddy won’t power on. Is there a setting I need to change? Checked the manual and FAQ (hard to search for those terms together).

Thanks for any help

I don’t think there’s a setting you need to change. It sounds like there may be a bad electrical connection to the power input jack.

A couple of things to test:

  • remove and reseat the power plug jack; don’t force it but do make sure it’s fully seated
  • with the pedal powered up, plug in a USB cable; does it affect the power?
  • next, and with the pedal still powered on, try with your midi cable
  • if the pedal loses power with either of the cables, try gently pressing the power plug in or gently wiggling it to see if power comes back on.

If you continue to have problems, please contact support@singularsound.com

Let us know how it turns out.

Thank you for the tips - as soon as I unplugged the midi cable power was restored. Plugging it back in turned the power off again…weird.

I ended up disconnecting all cables and using compressed air to clean everything (just in case). After plugging everything back in everything appears to be working.

Thanks again for weighing in and providing some troubleshooting tips.