I sent the following message few times, and haven’t heard back. It’s been a week or so. How long does a response usually take? Thanks…
Hi. I’ve been enjoying my beat buddy, until-
I keep getting a “no song” error message.
After looking through forums, this is what I have done:
Downloaded the SD backup content and the current firmware
Erased my SD card using disk utility on a macbook pro
I believe my unit all ready had the current firmware version, I bought it from Sweetwater in Feb of this year.
I mention that because when I follow the instructions, unpacking the firmware on to the SD card with the content, inserting the card in the beat buddy and then connecting power, it never tries to update the firmware and continues to display the no song message.
I’m in the middle of a four week rotation, so time is crucial. Your quick response with any suggestions would be very appreciated.