Noise issue with my beloved BeatBuddy

BeatBuddy Bugs/Help
#1

Hello,

I just got a Beat Buddy but I have noises issue with it.

-If I plug my BB straight into my audio device (using cubase) : everything is perfect, no noise.

-If I plug the BB in my guitar amps (Vox ac15 and Roland AC60 acoustic amp), then there is a pchhhhh (noise) comming from the BB into my amps.

When the BB volume is cut, the noise still bzzzz.

When I change the drum set, the noise is even bigger like an old modem or an old computing device from de 20th century!

I check different cables but the noise still buz.

Did anybody solve a similar issue? Thanks a lot for your help!

Sam

#2

I just realize that the noise issue is happening only in stereo config, the mono config works fine. I have tried different cables but a buzz is still ringing…

#3

Third discovery :

when I use the headphones straight into the BB, with nothing else plugged into the BB :

-Noise (hum) without starting any song.
-Big noise (similar to a old computing device like a modem or sth) when changing, swapping drum sets.

Is it a common humming/ noise that everybody experience with the BB?

Thank you very much for your help,

Samuel

#4

The one thing in common for the source of noise seems to be the pedal. Recommend trying the following:
[LIST]
[]Make sure you are using the power adaptor that came with the pedal
[]Reinstall the latest firmware (2.0.4)
[/LIST]
If this does not work, please contact support@singularsound.com

#5

Hi! Thank you to take time to answer about the noises issue. I will try this, have a nice day, Samuel