I can’t find the multiple albums/content that I bought for my Beatbuddy a couple of years ago and need to download all of it I bought as my computer was previously wiped out.
Any ideas why my account doesn’t show any of that info on Singular Sound?
I’ll write them there as well, but I figured I’d get some answers faster here.
Thanks in advance.
I had: Fleetwood Mac, Eagles, Billy Joel and drumsets I purchased.
Did you sign in to My Account | Premium Library for BeatBuddy (library dot mybeatbuddy dot com/my-account). It is not on the the singularsound.com site and the passwords for each could be different The content that I had purchased is still available ( I just logged in) and I have downloaded a while ago to create backups to a cloud storage account and locally on a couple hard drives. If you can’t find it where I noted, you’ll likely need to contact Singular.
That was it!
Lol… Thank you!
I was trying to log in on the SS site and couldn’t find it anywhere!
You rock!
Hey, I’ve run into the same panic before—turns out Singular Sound’s storefront has gone through a couple of overhauls, and some older purchases don’t automatically appear in the “My Downloads” section unless a CS rep relinks them to your current login.
If you originally checked out as a “guest” or used a different address (e.g., a PayPal email), the downloads sit under that identity. Try logging in with any alternate emails you might have used back then and see if the files pop up.