Just a quick story as I must give credit where it it do. I do complain a lot about the lack of functionality of the beat buddy manager and some things I don’t like about the foot pedals for live use. I just purchased the premium library yesterday and screwed up the order because the site wouldn’t let me log in or change my password. Than when I went to pay I inadvertently typed in the wrong password and made matters worse. Now I had payed and didn’t have my library. I thought oh boy here we go. Sent an email and called support yesterday afternoon. Much to my delight and surprise I got a phone call back and three Emails today that straightened the whole thing out for me and I now have the library ,which is quite extensive and well worth it IMHO, downloaded to my computer. Mr. Goran Rista (head of content for singularsond) fixed my password and refunded me my money previously spent on Drumsets songs etc. Thank you Goran.
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