Sound output from L/R is WAY too low

I’ve seen this posted here before and don’t know the resolution.
My BB output is so low its virtually unusable. I’ve tried it on numerous systems from DAW, PA, Interfaces and its all the same low output. The volume from the headphone jack is great but the L/R output just can’t be correct.
Help would be appreciated.

Thank you.

I noticed no one has responded here. I gather you’re just running standard TRS cables into the devices? What happens when you adjust the main volume control on the front? (silly question I know)

I’d suggest contacting the guys at support@singularsound.com and let them know so they can follow up with you.

The headphone out seems to work fine. The L/R 1/4" outs are very low volume. I have to max out the volume pot to get sound at a much lower output than the headphone jack.
I’ve contacted support.
Thanks for the reply

Although you may have already tried these, here are a couple of suggestions

  • try different patch cables making sure they’re guitar pedal patch cables (not speaker cables or TRS) and that they’re fully seated in the output ports
  • roll back to an earlier version of the firmware such as 2.0.4

Hi

What’s différence between patch cable and trs cable ?
Why is so important ?

From Wikipedia:

Music and sound recording

[edit]

A variety of cables are used to carry electrical signals in sound recording studios and with electronic or electrical musical instruments. Microphones are typically connected to mixing boards or PA systems with XLR microphone cables which use three-pin XLR connectors. A huge range of electric or electronic instruments use 1/4 inch mono patch cords to connect the instrument to the amplifier, such as the electric guitar, bass guitar, synthesizer, electric piano, or electronic drum machine. Musicians playing electric or electronic instruments often use longer cables (from 10 to 20 feet) between their instrument and their amplifier, and then use shorter patch cords (from a few inches to one or two feet long) to connect chains of effects devices, “stomp box” pedals, or other signal processors.

To answer your question:

A TS cable is mono and it’s what should be used to connect the outputs of the BeatBuddy (BB) pedal to an amplifier.

A TRS cable is a stereo cable and is used to connect the BeatBuddy pedal to the remote foot switch.

When either type of cable wears out or breaks, the signal from the pedal to the amplifier will provide a poor signal. It’s important to connect the correct type of cable: TS to the BB L(Mono) and R output jacks and TRS between the pedal and the remote foot switch (Footswitch). If you are getting low volume from the pedal, these are usually the first things to check.

If the proper cables are connected and good, then it’s time to contact support@singularsound.com as there could be other problems with the pedal.

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