SS Footswitch Cause BB to enter Into Menu?

BeatBuddy Help, Questions and Bugs
1

Hello all, I apologize if there is a topic about this already here. I couldn.t find one.
There has been about five instances when my SS footswitch caused my BB to enter into the menu mode. Specifically it always seems to open to the folder I have named my “Gig List”, which is where I keep all the songs I play live. This happened once last week while I was live on-stage. Fortunately it’s happened before and I didn’t fall into panic mode. I just exited the menu. But as I left the menu the BB was on a completely different song than the song I was playing. Forcing me to scroll to the correct song before I could start the BB.
My SS footswitch is set to advance or descend through my song list in my “Gig List”. That’s all I used the footswitch for.
I tried many different ways to create this issue to see if it might be something I was doing with my foot but, I can’t simulate the problem. Logically I can’t imagine any way this could happen unless it’s an intermittent bug in the BB.
Has this ever happened to anybody else? It cannot continue when I now use the BB during my live shows.
Thanks, Randall

2

Some things to try to isolate the issue. You have several variables to try to eliminate as suspects.

  1. Bad or incorrect patch cable. Try a different cable and make sure that it’s fully seated.
  2. The connections of the jacks in either the remote foot switch (RFS) or the pedal aren’t making full contact. Remove the bottom plates of both devices and verify that the tip of the cable plug is snug.
  3. Either of the devices is defective or on the verge of failure. Reset the BeatBuddy (BB) pedal to its default settings; use the menu to function test the RFS left and right switches; ensure there are no cold solder joints on the inside of the RFS.
  4. Use the PSU that came with your pedal. Ensure you’re using firmware 4.1.6 on your pedal.

If none of these tips help to isolate or get rid of the symptoms, contact support@aingularsound.com.

3

Hi Persist,
Thanks. I’ll inspect all you’ve mentioned. I do have the latest firmware. And I am using the SS power supply also. I’ll let you know if I find anything.
The BB pedal is almost new. I may have put about sixty hours on it by now.
Thanks again,

Randall