I just received my Beatbuddy and I found something weird.
When I turn the TEMPO knob clockwise, the tempo is increased.
When I turn the TEMPO knob counterclockwise, the tempo is increased again.
Same way when I turn TEMPO knob in the parameter mode. The parameter list only scrolled down .
DRUM SET knob allows scrolling up and down.
The firmware version is 3.6.0
Is it a bug?
Thanks for help
Try to download a fresh copy of the firmware and then reinstall to SD card using computer’s SD slot reader.
I downloaded fresh copies using iMac and PC (both with SD slot).
It’s a hardware issue, not completely uncommon in these types of rotary knobs. I haven’t looked closely at mine, but if you can pull the knob off, hit it with some good contact cleaner, preferably something that doesn’t leave a “protective film.” Something like:
And yes, definitely talk to Support.
I’m waiting Monday for a answer from the support.
In case of hardware issue, I’ll ask for an exchange to my supplier
I just received an answer for the support.
The BB must be replaced.
I’m going to ask for an exchange to my supplier.