The problem of the EEPROM Invalid is finally linked to the distribution method

[Marco76]

Finally I just understood that the distribution by the Android Play Store is much less flexible than the distribution of a simple correction patch.

[aapo]

I have also wondered what benefits relate to locking the conversation threads regarding an existing problem. I understand locking all but one so that it all would be within same thread So perhaps they want us to use this thread for conversation

Symptom is the same old, but circumstances are different. So for that reason I’d think there could be a new thread

@Marco76

In the meantime, we act as if the problem was solved, we block the posts, and disappointed customers, tired of the war, throw in the towel. Disappointing.

By “we” do you mean Singular Sound?

I agree partially. I think they are just lacking communication That is disappointing but I don’t think they think the problem is solved by blocking conversation Perhaps they want to avoid panic

[aapo]

@Marco76

A machine in this state in the Singular offices would be repaired in less than an hour, so why should we, end customers, throw it in the trash? I see this as a problem.

I think this problem is otherwise the same as the device just breaking but in this case it’s systematic for each MM and not a random problem.

And the positive angle is that most likely this software issue can be fixed without anyone paying for maintenance. Negative is as you said that it might take days or weeks for the fix to arrive

I’m now more convinced than ever that I should have backup devices

[DanielSingularSound]

Hi,

I’m sorry for the inconvenience. I’ve reached out to the dev team and will get back to you as soon as I have an answer. In the meantime, I appreciate your patience!

[Marco76]

Congratulations to the whole Team! 1.8.2 fixed everything. I found my MM fully functional and the Android app gives me access to online Customs again. Tonight you have a happy man here!