Troubleshoot help please!!!!!

I just have to have you listed to the video. I have checked firmware. I have only used this like 2 times and this is what I have. Disappointing. Anyone else run across this

Possible bad power supply. Possible bad internal connection in the BB.

Yeah, that’s what I was thinking. I guess I 'll get a hold of Zounds where I purchased it from and get a replacement order started. That sucks but thanks for looking at it.
Thanks Phil

Is it only on this beat or dos it do it on other beats as well?

got it fixed. jay from support worked with my through it. good to know how to fix. it was something in the project that was corrupted.

Jay’s great. I’m glad it wasn’t the pedal!