VoiceLive 3 Extreme MIDI BeatBuddy Does Not Stop

I can not get BB to stop the VL3x looper. Is this or is it not possible? I’ve seen people say yes and people say no. Both of these products were purchased a month ago and both have been updated with the most current firmware as of today 1/7/18. I am just totally at a loss at this point. Sync works fine. I believe I have tried everything that I was able to read on this issue. Can BB stop the VL3x looper or not. Thanks in advance.