nothing to add … I’m really sick of this amateurism. Every loop is dirty. I don’t even dare to sell it. It’s been a year since I put my savings in this product, and it’s a jamman that I use because this looper is useless to me. I can tell you that I defended you on the European forums so that people would be patient, but here you are going beyond the limits. We made videos to show you that your loop stitching was gross. But what the hell are you doing!
Hi David
I don’t like to say it but it seems you have a great pain with this Aeros.
I realy like the formfactor but were is the professional firmware to make it a real tool?
I bought it knowing it was not completely finish but I join Thovy64, it’s been a while now and we wonder to have the tool we expected ! It’s out of my board right now and don’t know if it will go back one day ? …
Please could you give us your development roadmap if there is one.
Since then we can’t tell people to by this looper, it cost some money and is not trustable so it is not realy usable.
We were patiently waiting for your frimware updates but this time is over. You could add some more fonctions in future if needed but I personnaly first hope to have a trusty working tool.
Sincerely yours and hope to have a reassuring answer.
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This is bizarre to me, because I haven’t had any issues for many months. I prefer the Aeros to the Headrush Looperboard right now because the Aeros is far less buggy than the looperboard, or even the Boss 505 for that matter.
I’m just not seeing the severe bugs to cause the anger, I guess.
He might be referring to issues with the Beta (and perhaps he really needs features in the beta and those in future releases).
Bugs are fair game and expected for a Beta. I know it can be hard when the beta has something you really want and it’s not ready for other reasons.
The Aeros is getting pretty close to delivering on everything promised initially. There’s a very long tail of other features and changes that we will be happy to have. I’ve bought into the tradeoff of waiting patiently for that. There’s a reason I went with Aeros and not Boss. While I’d love faster releases, more time commitments, and control over what gets done, that’s not my place or reasonable.
I can understand the feelings, but the emotions and frustration (justified or not) are something to take out elsewhere.
[Sorry for the long message.Hoping this doesn’t turn into a message board where we talk more about each other’s messages and less about substance.]
3 Likes
I completely agree with you. FYI, I have had few issues even with the Aeros betas. Looperboard betas, however, are insanely buggy. Even their official releases are plenty buggy–sorry to harp on that, but I’ve been away from my Aeros lately and have only the Looperboard to use until Thursday.
All the bugs I’m seeing with MIDI sync exist in both the beta and the latest stable release Aeros Loop Studio MIDI sync / looping issues (major bug)
Here is the bug that make me aeros inusable:
-Aeros firmware 3.1.x
-On press events still do not work - pops at the end of each loop!
I think if I understand that correctly, that’s a feature request for either Aeros-as-master or time-stretch. Both of those would be new features, not really bug fixes, I think, if i put on my dev hat for a minute. I don’t use prerecorded my tracks, so that could be why I haven’t seen the lack of those features as problematic.
Yeah, for certain types of instruments and genres, that could be an annoying problem. Hopefully they fix that soon.
Hey, one more here
- who is waiting and waiting and waiting
- who would appreciate clarity and transparency on a reliable release plan and
- who has bought a device and cannot use it
As far as I’m concerned, I’m not directly complaining about too many bugs as I mostly run 2x2 without midi. My priority is on the missing functionality @DavidPackouz announced long a ago. However, as long as bugfixing takes months new feature delivery is not satisfactory either.
See:
What we are working on next:
- Locked tracks feature (keep some tracks playing while song parts change)
- Auto Quantize (Record first track in song part in Freeform and Aeros quantizes it)
- Hands free song navigation system
1 Like
Hey guys,
The frustration you are feeling is understandable. We know that the Aeros is not where you expect it to be, we expected things to go much faster than they have, too. For that, we apologize, but this looper already has surpassed many other loopers. We just haven’t covered all bases to make this a truly universally usable looper.
Some may not have seen my replies, but we have reworked the approach of cross fades. This changed the way the Aeros behaves and records at the loop seam and has been tricky to perfect, but that is what we have spent this time doing.
We have also implemented some hotfixes:
We allowed muting of other tracks while recording. We have added alphabetized organization, as well.
Our last big hurdle is the pops, which are now just nearly all weeded out.
On the bright side, we have come to decide this will be the last big update we do. The current workflow will be refined to be hyper focused on smaller, more consistent releases. We see how by making these huge releases, we are getting stuck in corner cases and new bugs and often times missing crucial flaws and not being able to deliver for some time because of the critical nature of all these features. We want to give you all the perfect pedal, we are very close to that reality once this release is perfected.
Lock tracks is up next, dev has already begun looking at it and are hopeful it will not take long to implement.
Because this is a recent change in timeline we have shifted some releases around so I will update you all with a more solid roadmap of what we expect to release in the near future.
Thank you all for your passion and your contributions because it will be with them that this looper reaches its full potential.
Let me know if you have any further questions.
10 Likes
Thanks for your answer.
Will be pleased to try the next update …
1 Like
One question. When the loop seam is going to work?
With the next update, like he just said.
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When: one day? One week? One month?
It’s been two weeks since we discovered the bug.
Name one commercial hardware (or even software only) developer that provides this type of detail or responsiveness. That said, it sounds like SS will be going to smaller, perhaps more rapid releases.
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It’s stupid, stop thinking that a small business can’t work. For example, Loki Davidson from poly effects makes innovative and powerful devices (with a great price), see his last pedal. There are plenty of small businesses out there that make great and bug-free products. No need to make a million firmware version when the job is well done from the start.
Nine months, still not working.
ROFL it doesn’t have basic working functionality ATM how has it surpassed anything?
Please let us not start a war here.
Singular Sound - by the voice of Brennan - already showed many times in the past that they do care. They are listening. Brennan is right about the Aeros having surpassed many other loopers. But then, users are right too when they feel like the basic functionalities are not working reliably enough to start performing with the Aeros in front of an audience.
I personally see all the potential behind the Aeros, and this is why I purchased it. I can wait for the fixes. I am in the studio, and do not rely on the Aeros to make a living. I am happy my purchase helps the company to fund its development. But I understand the frustration of users who purchase a top-end looper, and not yet can use it as a simple, plain, looper, with 100% reliability.
Singular Sound should have fixed the core functions before adding more. But then, they are also in the process of rewriting everything to make it so much better. I admire that they took the responsibility to go back to the drawing board for the basic functions, changing a big paradigm in how the pedal works (the on-press events) - at the cost of a further delay in releasing the update we are all waiting for.
I understand the frustration at the user side. And believe me, the same frustration is shared at the developer side (I am a developer too, not for Singular Sound).
It is a dangerous time for the life of a product, when both sides are discouraged.
Instead we should unite ourselves, and look forward to what will become most probably a wonderful product.
10 Likes
Thanks, happy to register that we are back on a more constructive communication basis.
What is your planned delivery date for the next final release?