Aeros Firmware 5.0.x

Ok, please report anything you see wrong to support@singularsound.com, thanks!

From Joe

Please forward examples to us so we can load them ourselves and see what we find,

You can send these to support@singularsound.com, thanks!

Please reach out to support@singularsound.com with your issue so we can investigate it further, thanks!

I see that the firmware 5.0.3 is promoted (video) with the Gold Edition. Does it work with the classic version of this pedal? I got my a year ago from Thomann. I can’t find an answer to this obvious question. Thanks.

Yes. The same software works on both versions of the hardware (and the only difference between the two are the gold, quiet buttons).

I tried these settings on 6x6 but my BB only transitions from Part 1 to Part 2. When I go to Part 3 on Aeros, BB stays on Part 2 but I would like it to transition (back to Part 1 in the case of a 2-part song on BB). How can I do it? I don’t have MM.

Ok I know
This can not be done at this moment ( maybe someone have the trick)
If you have only 2 parts on BB and 3 on Aeros (as master)

You can copy/paste into BB manager the parts to have multiple parts on your song
Maybe this will be fixed with the next update

So manual page 108 and 113 the graphic appears to be a cut and paste. Still says BB is master on 113. Or is the function of midi inputs and outputs virtually altered?

Hey there, yes the Aeros cannot tell the BeatBuddy to switch to parts that do not exist since it will send specific part commands to the BB.

The easiest thing to do is to duplicate the 1st part and create a 3rd part that is identical to part 1 in the BeatBuddy Manager

This is not part of any upcoming update, it is part of how it is meant to work

Was probably by mistake! We will fix in the next iteration thanks for reporting

When Aeros is transmitter (master) you connect the MIDI out to the MIDI in port on the BB MIDI adapter

Thanks for the questions!

“invalid firmware, please try again”
I got Aeros one year ago and never used it. I now decided to give it a try. OS version is 4.0.0. I linked to Wifi and tried to uprdate to latest firmware, but keep getting prompt “invalid firmware, please try again”. I can’t just get pass this. Please help!

Have you tried the SD card method yet? If not, the instructions are in the first post of this thread.

If you’re still having problems, contact support@singularsound.com for help.

Hey there, please do as asked above by Persist, but if possible could you take an image of the invalid firmware message you are receiving?

If you can, please turn on the Active Logger in the diagnostics screen when you retry with wifi, this may help us understand why this is happening at all,

Let me know, thanks

I am getting an error when updating my Aeros Looper to 5.11 from 5.03 online after rebooting and it attempting to update. It shows “error code: 0.Please insert a valid update file using the SD card” etc.

So it says to upgrade using SD card, and I tried that with 5.03 version and that fails too with some decryption error.

Is 5.11 available anywhere online?
Also, why am I getting an error updating?

Please advise.

Rob.

Here is log file error using SD update with 5.03 bin file (to 5.03 already installed). I don’t think it should error, so think there may be something wrong for any update perhaps :

Main: ******************************************************
Main: SINGUL001-SW-BL
Main: Date: 2019-11-04 15:21:51 -0500
Main: Version: BL-0.7.1
Main: ******************************************************
Updater: initialize Found “/media/sdcard/aeros.bin”
Updater: copyOsFromSd Copying os update files to internal memory
Unable to query physical screen size, defaulting to 100 dpi.
To override, set QT_QPA_EGLFS_PHYSICAL_WIDTH and QT_QPA_EGLFS_PHYSICAL_HEIGHT (in millimeters).
Main: main Application update detected
Updater: update Starting OS update
Decrypter: rcvProcessfinished Decryption complete with code: 2 QProcess::ExitStatus(NormalExit)
Updater: rcvDecryptComplete Decryption fail

Return to the top of this thread where you will find the download link for the update.

@persist . The link I see in the top of the post is for the 5.03 firmware version.
I already have that installed.
The Aeros device is downloading and then attempting to install version 5.11 (as I indicated in my original post), but fails. The alternative the error message indicates is to download it and install it manually. I can’t find the link to download version 5.11.

Where is is the link for the version 5.11?
Please just simply put it in your response (if it exists).

Thanks!

Rob.

https://onedrive.live.com/?authkey=!ACOLg6YZ_F_Z15s&id=BE4CD6F467601A5A!172778&cid=BE4CD6F467601A5A&parId=root&parQt=sharedby&o=OneUp

Hello @persist, @BeatBuddy_Support,

Thanks for the quick response!

I downloaded the version 5.1.1 file with your provided link.
I copied the bin to a SD card and renamed it to “aeros.bin” in the root directory of the SD card using a Windows computer.
While the Aeros device is unplugged, I stick in the SD (with the new 5.1.1 bin firmware on it).
I power on the Aeros and it attempts perform update and fails with the I originally reported : “error code: 0.Please insert a valid update file using the SD card” etc.
image

The SD card this error in a logs folder file called “debug.log”:

Main: ******************************************************
Main: SINGUL001-SW-BL
Main: Date: 2019-11-04 15:21:51 -0500
Main: Version: BL-0.7.1
Main: ******************************************************
Updater: initialize Found “/media/sdcard/aeros.bin”
Updater: copyOsFromSd Copying os update files to internal memory
Unable to query physical screen size, defaulting to 100 dpi.
To override, set QT_QPA_EGLFS_PHYSICAL_WIDTH and QT_QPA_EGLFS_PHYSICAL_HEIGHT (in millimeters).
Main: main Application update detected
Updater: update Starting OS update
Decrypter: rcvProcessfinished Decryption complete with code: 2 QProcess::ExitStatus(NormalExit)
Updater: rcvDecryptComplete Decryption fail

Let me know what is wrong or what you’d like me try next?

Thanks!
:slight_smile:

Sorry you’re having this issue.

Your tagging of Support should get a reply from Jay with instructions on what steps to take to get it working again.

Please let us know how you get it working again.

Flashing the Aeros (i.e. factory resetting it) may be the next step. Back up all your loops to an external drive, and email me please (include a link to this thread) for instructions on factory flashing of the Aeros: support@singularsound.com

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Has this behavior been changed in the latest update?

“When locking a track in freeform mode and saving it as a preset the locked track dissapears when i clear the song with play/stop all by press and hold. So whenever i want to start a new song i have to lock the track manually. Is there a way so that my track is always locked no matter what?”

yes upgrade to 5.1.1

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Great! Thanks for the info. Haven’t received my Aeros yet in the mail but this is good to know.