Beat Buddy unit cannot read SD card “no song”

[Jhdb]

Beat Buddy Manager shows project is downloaded to SD Card but when inserting into Beat Buddy unit I get “no song”. I have read many blogs and tried many suggestions unsuccessfully. Please help!!

[persist]

SOLUTION: "NO SONG" (error message)

The error message “No Song” usually means that the content on the SD card needs to be replaced. In rare cases the files on the SD card are faulty or missing. Please go to the following link: SD Card Full Backup to download and then unzip the file to your desktop. The latest Windows and MacOS should be able to unzip files natively. Place your unlocked SD card in your computer SD slot reader (don’t use the USB connection method to connect the SD card in your pedal to your computer). Dele…

If none of these tips help, contact support@singularsound.com for help.

[Jhdb]

Okay did that…after inserting SD card into Beat Buddy I now get message “Invalid SD Card”. Next step please?

[persist]

'Invalid SD' Error Message

The factory card will hold hundreds of songs and dozens of kits. If you’re using the entire premium library, you’ll need the larger card. If you have another computer handy, you can try it on that computer. Also, since your 32Gb card is empty, you could try the USB connection to the pedal method. If that still doesn’t work, it’s likely a defective card.

[Jhdb]

I accidentally erased the original 4 GB card that came with the Beat Buddy I purchased. I downloaded all files from your website onto a new 32 GB SD card type 10 from the Apple iMac with Catalina and still got the invalid SD message.

[persist]

@persist

If none of these tips help, contact support@singularsound.com for help.

The next step is above.

[Phil_Flood]

Did you, by chance, format the card for your Mac? The card should have been left in its native factory PC-friendly format.

[Jhdb]

Thanks for the reply. No I did not format the SD card.