Copied the 5 files for F/W 3.2.0 over to the SD card in the pedal. Removed the USB cable. Ejected and re-inserted the SD card in the pedal. Now I have the ‘Firmware Upgrading’ message on the pedal but it’s not doing anything? Should I/can I power the pedal off and on to restart the F/W bootload?
My opinion and recommendation is to not use the USB cable connection as your symptoms seem to happen all too often to other users as well. Better to use the computer’s built-in SD slot reader and if it doesn’t have one, buy and use an external USB SD slot reader.
If you have not yet contacted or been contacted by Support, try the recovery instructions here: Pedal does not power on