Hi everyone
Just joined forum. New to BB & Infinity Looper which I have had for a few weeks.
Been able to find my way round BB which seems to have much support.
Not so with Infinity Looper, in particular one issue maybe someone has come across.
It concerns running the Pigtronics setup program via USB which my particular set up (W10) is reluctant to do.
At first, I go the message NO LOOPER FOUND
I then discovered I had to run the program as administrator.
This worked after first going thru an initializing ceremony and I was able to access all the parameters. Great I thought… until later on in the day I tried again & it would not open after initialization.
I got in touch with Pigtronix support who, to be fair, were quick to respond. After running through a few things that didnt work I was told to format the SD card which was done internally. Much to my relief this worked and the program loaded! I thought issue was solved until some time later I tried to access the program again & I was back to square one…
Support at Pigtronix are a bit sick of me now as they are not responding. Before I send this unit back I am wondering if any IL users here may have any suggestions.
I have tried different leads, a W7 laptop, cleaning the SD card contacts to no avail.
Apart from the described issue, everything else seems to function as it should.
Cheers…