HELP Beatbuddy don't power ON

[NYHC]

Hello
A nice surprise today, my Beatbuddy won’t power ON
NO light on the screen
I try another power supply with the same spec and nothing
I try another SDcard (a backup on) and nothing

Is my BB dead ?
TX for all the help

[persist]

It may not be dead. Try the steps from this link to see if you can get it working again:

Pedal does not power on

If a firmware update is interrupted (e.g., power supply is disconnected before the update process completes), the pedal may appear to be turned off and can’t be powered back up until you apply the instructions below. Some users report that unplugging a bricked pedal for a few minutes and then plugging it back in restores power. Your mileage may vary and if it does not work, then move on to the next steps for your particular computer OS. These are instructions for Windows and Mac users on how t…

[NYHC]

Thanks for your help
I did the same (I’m familiar with Disk Image)
But still nothing
Goddman !
I contact the support and will wait what they say

[Mikem52]

I have the same issue. My BB wont power on. I went through the step above and still blank screen. Yes, I used the same original 4G SD card. Then also did a reformat, copied BB 4.0 firmware. But still no response, dead screen. Interesting note, my midi-mistro also did same thing. No way to power it up as well.

Thats a lot of money wasted.

[persist]

Sorry you’re still having issues. Best thing to do is to contact support@singularsound.com

[MarkF48]

Had you tried plugging the adapters into a different outlet? It seems odd both would fail so close in time together. Also on the BB, make sure the barrel connector is pushed all the way into the jack. I seem to recall I had a problem a few years back when when barrel connector wasn’t fully seated.
Good luck…

[NYHC]

First to test is another power supply
If this not work, contact support