Simple Functions of BBMO Not Working Properly

BeatBuddy Software BBMO Help & Questions
1

Funky things are happening when I change the order of a song in a playlist.

Either the 3-dot menu doesn’t function for all songs, it pops up for a flash, but doesn’t stay visible for selecting.

Or, the song becomes corrupt/unplayable, with the following error message:

Error reading song: B67B383D/Act Naturally Copy

I am Using Chrome ( up-to-date)
Windows 10 Pro
Version 22H2
OD Build 19045.5011
Experience Windows Feature Experience Pack 1000.19060.1000.0

2

Hi,

Thank you for reaching out!

Could you please do a screen recording of the issue? This way, I can forward it to the dev team so they can take a look at it. Thank you!

Send it to support@singularsound.com or attach it here.

3

Hello.

Problem seems to occur after I change the order of a song in a playlist by dragging song up or down.

This problem occurs with the project I have been building since the beginning of this year
and
to a default project before I had done anything with it.

Attached:

  • Image of error message

I also replied by eMail with the attachment:

  • Screen recording demonstrating the three-dot menus beside songs popping up for a flash then disappearing.

At this point, I am stopped cold from adding new songs to my playlist.

HELP!

Beat-Buddy-error-message
Beat-Buddy-error-message1273×922 194 KB

4

I tried on another Windows PC, same issues.

5

Happening on my iMac as well. Very frustrating to say the least.

6

The dev team is currently investigating the issue and working on a solution. We appreciate your patience.

7

Until the dev team solves this and other issues, and we get BBMO to 1.5.1 (or 1.6, hehe) I have resorted to creating any new songs, or at least the placeholder, in old clunky BBM, reposition where I like and any further refinements I will do in BBMO, as long as I don’t have to change its position, because then it will get corrupted.