It could be as simple as the type of card and the format on the card but before we get to that, let’s start from the beginning.
-
Download and unzip a fresh copy of the SD card to your desktop from BeatBuddy Default Content (SD backup)
-
Since you may not have the latest firmware on your pedal, download and unzip this file to your desktop as well: Firmware; we’ll get to the install in a few sentences…
-
Use the BeatBuddy Manager Online (BBMo); if you have not at least browsed the user documentation for the pedal and the BBMo, you might want to do so.
- This might be the problem you’re having:
- Check that the SD card is an SDHC class 10 with at least 4Gb but no more than 32Gb; if not, replace it (you don’t need high speed cards for video cameras)
- Verify that the SD card is unlocked
- Use your computer built-in slot reader instead of using the USB connection method with your pedal
- Verify that the card is formatted as MS-DOS FAT32
- Select and drag the contents from the SD card to the trash
- Empty the trash or recycle bin
- Select and copy the firmware files from within the unzipped folder on your desktop to the SD card
- Select and copy the SD card backup content from within the unzipped folder on your desktop to the SD card
- Eject the SD card from your computer
- With the power off on your pedal, insert SD card in your pedal and power it up; you should see a message UPDATING FIRMWARE. Allow the firmware update to complete and you should see folders and songs in the pedal display.
If this didn’t work, reach out to Support, support@singularsound.com for help.